A seamless done-for-you service expertly executed
We were trying to run rebate promotions through a chatbot system via Facebook/ Manychat. We faced many issues such as Facebook disabling our ads, blocking our Facebook page from sending messages and the list goes on. It was difficult to run a campaign for more than a few days without getting into some form of 'trouble' with Facebook. Despite reading through the latest Facebook policies and tweaking our ads and chatbot flows, these problems persisted. It was a very good experience overall.
Dano took the time to understand the issues we were facing and what our goals were through an initial consultation call. He then offered a few potential solutions for us and explained how each of them would be executed. In the end we took up the done-for-you package where the whole chatbot system (including Facebook marketing) was set up for us. They even handled the customer service on Manychat for us. Their team was also quick to make any changes we wanted to make throughout the whole campaign period.
Overall, we were very pleased with the service which we felt was seamless from the start till the stage where the system and campaign were operational. The service took the frustration and uncertainty of having to deal with fickle Facebook compliance issues out of the picture, and we were able to successfully launch a market a new product of ours.
The chatbot and rebates system implemented by Dano and his team was also a great improvement from the previous system we had, in that the rebate delivery was fully integrated into the system (we previously had to deliver and account for the rebates in a semi manual way). Having this part of marketing handled by Dano's team who are experts in this area also freed up our time to focus on other areas of the business that we wanted to focus on like new product development.
I would highly recommend this service if you or your business wants a very quick way to start your chatbot/ rebates marketing, especially when your time and attention are tied on other areas of your business.
co-founder of E-commerce business